MicroStep Services

MicroStep South Africa offers various after sale services: We pride ourselves in helping our customers and being there for them when needed

MicroStep Maintenance Programme

Maintaining cutting machinery is essential to ensure its longevity and optimal performance. Regular maintenance helps prevent wear and tear, reducing the risk of breakdowns and costly repairs. Additionally, proper maintenance ensures that cutting machinery operates accurately, providing clean cuts and maintaining productivity levels, which is crucial in industries that heavily rely on precise cutting operations.

Performance Optimisation

Performance Optimisation

Regular maintenance helps ensure that the machine is operating at its optimal performance level. Over time, components may wear out, and calibration may drift, leading to reduced cutting precision and efficiency. Scheduled servicing helps identify and address such issues, maximizing the machine’s capabilities and output.

Enhanced Cutting Quality

Enhanced Cutting Quality

By maintaining and servicing the machine, you can ensure that the cutting quality remains consistently high. Dust, debris, and residue can accumulate on the optical elements or the cutting torch, affecting beam focus and resulting in subpar cuts. Regular cleaning and adjustment of these components help maintain precise cutting and minimize defects.

Extended Lifespan

Extended Lifespan

Proper maintenance and servicing can significantly extend the lifespan of your CNC cutting machine. By detecting and resolving potential issues early on, you prevent them from escalating into major problems that may lead to costly repairs or even machine failure. Regular inspections, lubrication, and replacement of worn parts can help prolong the machine’s life.

Minimised Downtime

Minimized Downtime

Unplanned machine downtime can be costly and disrupt production schedules. By adhering to a regular maintenance routine, you can minimize unexpected breakdowns and reduce the risk of costly emergency repairs. Scheduled servicing allows technicians to identify and address potential problems before they escalate, ensuring the machine remains in optimal working condition.

Safety Assurance

Safety Assurance

CNC cutting machines involve high-powered lasers or plasma arcs, making safety a top priority. Regular maintenance helps identify safety hazards such as loose connections, damaged cables, or faulty safety interlocks. By promptly addressing these issues, you can ensure the machine operates safely, protecting operators and minimizing the risk of accidents.

Manufacturer Warranty Compliance

Manufacturer Warranty Compliance

Many CNC cutting machines come with manufacturer warranties that require regular servicing and maintenance to remain valid. Adhering to the recommended maintenance schedule helps you stay compliant with warranty terms, ensuring that you can take advantage of warranty coverage in case of unexpected issues.

Performance Optimisation

Performance Optimisation

Regular maintenance helps ensure that the machine is operating at its optimal performance level. Over time, components may wear out, and calibration may drift, leading to reduced cutting precision and efficiency. Scheduled servicing helps identify and address such issues, maximizing the machine’s capabilities and output.

Enhanced Cutting Quality

Enhanced Cutting Quality

By maintaining and servicing the machine, you can ensure that the cutting quality remains consistently high. Dust, debris, and residue can accumulate on the optical elements or the cutting torch, affecting beam focus and resulting in subpar cuts. Regular cleaning and adjustment of these components help maintain precise cutting and minimize defects.

Extended Lifespan

Extended Lifespan

Proper maintenance and servicing can significantly extend the lifespan of your CNC cutting machine. By detecting and resolving potential issues early on, you prevent them from escalating into major problems that may lead to costly repairs or even machine failure. Regular inspections, lubrication, and replacement of worn parts can help prolong the machine’s life.

Minimised Downtime

Minimized Downtime

Unplanned machine downtime can be costly and disrupt production schedules. By adhering to a regular maintenance routine, you can minimize unexpected breakdowns and reduce the risk of costly emergency repairs. Scheduled servicing allows technicians to identify and address potential problems before they escalate, ensuring the machine remains in optimal working condition.

Safety Assurance

Safety Assurance

CNC cutting machines involve high-powered lasers or plasma arcs, making safety a top priority. Regular maintenance helps identify safety hazards such as loose connections, damaged cables, or faulty safety interlocks. By promptly addressing these issues, you can ensure the machine operates safely, protecting operators and minimizing the risk of accidents.

Manufacturer Warranty Compliance

Manufacturer Warranty Compliance

Many CNC cutting machines come with manufacturer warranties that require regular servicing and maintenance to remain valid. Adhering to the recommended maintenance schedule helps you stay compliant with warranty terms, ensuring that you can take advantage of warranty coverage in case of unexpected issues.

Services - Breakdown

Breakdown

Machine and technical source repair

Hardware and software replacement, fault and problem solving.

General Services / Preventative Maintenance

Machine and technical source parts replacements based on maintenance schedule

Keeping machine and technical source in working condition and minimizing break downs.

Services - General Service / Prev. Maintenance
Services - General Service / Prev. Maintenance

General Services / Preventative Maintenance

Machine and technical source parts replacements based on maintenance schedule

Keeping machine and technical source in working condition and minimizing break downs.

Services - Training

Training

Machine crew training

Operator, CNC designer and maintenance personnel training.

(Hard Drive) System Backup

Includes OP. system (HDD) backup, control system parameter backup

Restore files storage. Minimize down time in case of system crash. (hardware/software)

Services - (Hard Drive) System Backup
Services - (Hard Drive) System Backup

(Hard Drive) System Backup

Includes OP. system (HDD) backup, control system parameter backup

Restore files storage. Minimize down time in case of system crash. (hardware/software)

Services - Cleaning & Condition Assesment

Cleaning & Condition Assessment

Complex machine and technical source cleaning, greasing and condition assessment

Includes the condition and replacement recon report.

Our CNC Cutting Machinery

2023-11-26T23:05:06+00:00

MSF Pro

The MSF Max is the giant among fiber laser cutting solutions. The 3D high-speed cutting machine was designed for precise processing.

2023-05-25T11:00:49+00:00

The WaterCut series

The WaterCut is a solid and very precise CNC guiding machine in gantry construction, especially developed for continuous use in waterjet cutting (with or without abrasive).

2023-06-26T10:33:02+00:00

EasyCut

EasyCut is a robust and precise CNC cutting machine designed for multiple-shift heavy-duty oxyfuel and plasma cutting.

2023-05-25T11:47:50+00:00

MSF Max

The MSF Max is the giant among fiber laser cutting solutions. The 3D high-speed cutting machine was designed for precise processing.

2023-05-25T11:40:53+00:00

MG

Multi-purpose cutting machine allowing to integrate wide palette of additional accessories.

2023-05-25T10:37:09+00:00

MasterCut

Machine designed for fully automated cutting especially oxyfuel cutting in combination with plasma cutting.

2023-06-09T10:25:04+00:00

ProfileCut

ProfileCut machine offers a comprehensive solution for steel structure production. It incorporates various cutting zones, including a dedicated area for structural profiles, and employs a laser scanner to ensure precise cutting based on the profile's actual shape.

2023-05-25T11:46:53+00:00

DRM

The DRM Series The DRM is an advanced CNC cutting machine specifically designed for a wide range of dome, sheet, and pipe applications. With its robust gantry, it ensures stable and vibration-free operation, even when handling heavy equipment such as automatic oxyfuel triple torches. The machine also features a 120° rotator [...]

2023-09-12T10:16:44+00:00

CombiCut

The CombiCut Series Enables cutting of material thicknesses of up to 300 mm. Furthermore, the CombiCut can be fitted with various technologies such as a plasma- rotator or a tripple Flame cutting unit (Oxyfuel).Drilling Tool station with capasity of up to 40mm dia and even different marking technologies. If required up [...]

2023-05-25T11:23:19+00:00

AquaCut

AquaCut is a high-precision CNC cutting machine designed for processing of a wide variety of materials including those that cannot be subject to thermal or mechanical stresses.